The new device is here, now power up complexity. And one wonders why so many older adults cling to their flip phones. It isn’t because they enjoy using them – the alternatives are daunting and time-consuming to comprehend, even for the motivated. Having wrangled with new phones, new smart speakers, new smart watches (bought 4, returned 3) just in the past 6 months, out of the box experiences are interesting — perplexing enough to keep someone with one hand on a forum website and the other on the device. A recent visit to a phone store offered a panorama of gloomy couples waiting for assistance with their phones, — the word ‘interesting’ is probably not what t…
The new device is here, now power up complexity. And one wonders why so many older adults cling to their flip phones. It isn’t because they enjoy using them – the alternatives are daunting and time-consuming to comprehend, even for the motivated. Having wrangled with new phones, new smart speakers, new smart watches (bought 4, returned 3) just in the past 6 months, out of the box experiences are interesting — perplexing enough to keep someone with one hand on a forum website and the other on the device. A recent visit to a phone store offered a panorama of gloomy couples waiting for assistance with their phones, — the word ‘interesting’ is probably not what t…