Source https://www.ageinplacetech.com/blog/could-conversational-ai-help-tech-user-experience
Tech user experiences are deteriorating at a rapid rate – for all. If you have encountered any of the following, you know. The absurdity of two-factor authentication within a single device, long complex passwords, five years of remembered password history to prevent re-use. And that’s before you have logged into a site that could simply …