Source https://www.ageinplacetech.com/blog/big-tech-ready-fire-aim-design-approaches-are-user-hostile
What happens when a firm believes that no matter what, the customers will buy? Rant on. Look at the forum discussions of problems after Apple’s release in November, or with the Google’s Gemini self-humiliation. Will users turn in their iPhones in disgust? Stop using Gmail in protest? What about the Tesla that is so cool it does not have to identify clearly how to open the door, or put the c…