The tech user experience today – the customer does not matter 

Source https://www.ageinplacetech.com/blog/tech-user-experience-today-customer-may-not-matter

Has the  tech user experience substantially improved?  For years device and software tech ‘improved’ to a point of widespread optimism about our tech future. Certainly ccess has improved: Ninety-five percent of Americans use the Internet and more than 80% have broadband at home. Today there are numerous programs to subsidize access, and   smartphone penetration has exceeded 92%.  One would believe this ubiquity of access might make us hopeful that we are now in the era of tech helping consumers of all ages, no matter what task or level of knowledge.  

Or has the tech user experience a…

Source https://www.ageinplacetech.com/blog/tech-user-experience-today-customer-may-not-matter

Has the  tech user experience substantially improved?  For years device and software tech ‘improved’ to a point of widespread optimism about our tech future. Certainly ccess has improved: Ninety-five percent of Americans use the Internet and more than 80% have broadband at home. Today there are numerous programs to subsidize access, and   smartphone penetration has exceeded 92%.  One would believe this ubiquity of access might make us hopeful that we are now in the era of tech helping consumers of all ages, no matter what task or level of knowledge.  

Or has the tech user experience a…

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