Source http://feedproxy.google.com/~r/tinybuddha/~3/qOyYkpMcyW4/
“If you’re hysterical, it’s historical.” ~Anonymous
I had been having problems with my email. I dreaded calling technical support, since my experience in the past involved sitting for a long time on hold and listening to someone reading from a script instead of thinking creatively about my problem. However, since I could not fix the problem myself and I felt I had no other options, I called my Internet service provider’s technical support line.
True to form, after thirty minutes on the phone we had barely moved past the point where I had repeated my name and account number to four different people. Then, after another hour on the phone while attempting to solve my problem, the technical support representative actually lost some of my emails.
I’m not going to sugarcoat t…
Source http://feedproxy.google.com/~r/tinybuddha/~3/qOyYkpMcyW4/
“If you’re hysterical, it’s historical.” ~Anonymous
I had been having problems with my email. I dreaded calling technical support, since my experience in the past involved sitting for a long time on hold and listening to someone reading from a script instead of thinking creatively about my problem. However, since I could not fix the problem myself and I felt I had no other options, I called my Internet service provider’s technical support line.
True to form, after thirty minutes on the phone we had barely moved past the point where I had repeated my name and account number to four different people. Then, after another hour on the phone while attempting to solve my problem, the technical support representative actually lost some of my emails.
I’m not going to sugarcoat t…
What Do You Think?
comments